Product Warranty
Product Warranty Information
Mitsubishi Electric designed and manufactured quality home appliances that are built to last and safe to be used. However, our customer is covered for repair or replace any part of the product which proves to be defective in materials or workmanship.
Refrigerator
General Warranty (Parts & Workmanship)
- 3-Door / 2-Door / 1-Door : 1 Year Warranty
- 4-Door / Folio Series : 2 Years Warranty
Limited Parts Warranty (Compressor)
- Folio Series / 4-Door / 3-Door / 2-Door : 10 Years Warranty
- 1-Door / Freezer : 5 Years Warranty
Refrigerator
General Warranty (Parts & Workmanship)
- 3-Door / 2-Door / 1-Door : 1 Year Warranty
- 4-Door / Folio Series : 2 Years Warranty
Limited Parts Warranty (Compressor)
- Folio Series / 4-Door / 3-Door / 2-Door : 10 Years Warranty
- 1-Door / Freezer : 5 Years Warranty
Wall-Mounted Air Conditioner
General Warranty (Parts & Workmanship)
- Unit Capacity 1.0HP / 1.5HP / 2.0HP / 2.5HP : 2 Years Warranty
- Unit Capacity 3.0HP and above : 1 Year Warranty
Limited Parts Warranty (Compressor)
- Mr.Slim 1.0HP / 1.5HP / 2.0HP / 2.5HP : 7 Years Warranty
- Mr.Slim 3.0HP and above : 5 Years Warranty
Wall-Mounted Air Conditioner
General Warranty (Parts & Workmanship)
- Unit Capacity 1.0HP / 1.5HP / 2.0HP / 2.5HP : 2 Years Warranty
- Unit Capacity 3.0HP and above : 1 Year Warranty
Limited Parts Warranty (Compressor)
- Mr.Slim 1.0HP / 1.5HP / 2.0HP / 2.5HP : 7 Years Warranty
- Mr.Slim 3.0HP and above : 5 Years Warranty
Ventilation & Electric Fans
General Warranty (Parts & Workmanship)
- All Electric & Ventilation Fans : 1 Year Warranty
Limited Parts Warranty (Compressor)
- All Electric & Ventilation Fans : 3 Years Warranty
Ventilation & Electric Fans
General Warranty (Parts & Workmanship)
- All Electric & Ventilation Fans : 1 Year Warranty
Limited Parts Warranty (Compressor)
- All Electric & Ventilation Fans : 3 Years Warranty
Slim & Commercial Packaged Air Conditioner
General Warranty (Parts & Workmanship)
- Unit Capacity 1.0HP / 1.5HP / 2.0HP / 2.5HP : 2 Years Warranty
- Unit Capacity 3.0HP and above : 1 Year Warranty
Limited Parts Warranty (Compressor)
- Cassette / Ceiling Suspended 6.0HP and below : 5 Years Warranty
- Ceiling Concealed 7.0HP and below : 3 Years Warranty
- Ceiling Concealed 8.0HP and above : 2 Years Warranty
Ventilation & Electric Fans
General Warranty (Parts & Workmanship)
- Unit Capacity 1.0HP / 1.5HP / 2.0HP / 2.5HP : 2 Years Warranty
- Unit Capacity 3.0HP and above : 1 Year Warranty
Limited Parts Warranty (Compressor)
- Cassette / Ceiling Suspended 6.0HP and below : 5 Years Warranty
- Ceiling Concealed 7.0HP and below : 3 Years Warranty
- Ceiling Concealed 8.0HP and above : 2 Years Warranty
Warranty Terms & Conditions
Warranty does not cover
- Any unit damaged by usage not in accordance with instruction of operation
- Lack of routine servicing by our authorized dealer
- Installation not in accordance to installation manual & prevailing government regulation
- Abnormal voltage including use of private generator
- Act of God, pests, normal wear & tear, corrosion, rusting & stain resulting from installation in abnormal environmental condition
- Cabinet, plastic panel, filter strainers, dryers, refrigerant, extruded parts such as knob, levers, bulbs, socket, scratches on the lens, images “burned in” & detachable parts & accessories including remote control unit
- Transportation & handling charges incurred during delivery of unit to & from our service centre
- Routing maintenance servicing & any consequential damages or losses arising from unit fault
NOTE: It is the customer’s responsibility that products which require service must be accessible by conventional means, otherwise, any expenses incurred shall be chargeable to customer.
Warranty becomes void
- When the serial number is removed, defaces or altered
- Any unauthorized repairs & modification is carried out on the unit
- Unit is used for commercial purposes other than its designed usage
- On loan to other users
- Transfer of ownership
- When the original approved warranty card cannot be produced
Warranty is valid
Only in the event that the customer had purchased his/her Mitsubishi Electric products from any of the duly authorized dealers appointed by Melco Sales Malaysia Sdn Bhd, warranty card had been fully & properly filled up & endorsed by such a dealer by stamping its rubber stamp at the appropriate space provided. Melco Sales Malaysia Sdn Bhd expressly excludes all liabilities for any Mitsubishi Electric products purchased from any unauthorized dealers or third parties. In the event of a dispute, all references shall be made only to the English text & the Law of Malaysia shall apply.
Warranty Registration
Register your appliances with us to take full advantage of the warranty from the date of purchase.
